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We're excited to share two new updates designed to give you more flexibility in managing your data and enhanced security for your accounts.
Shoppable® Order Data API: Query by Date Range
Our development team has developed a new Order Data API call, query by date range, bringing an update to this highly requested feature. You can now query a specific set of orders by date range directly through the API, making it significantly easier to find and retrieve orders within any timeframe you need.
This enhancement opens up powerful new workflows for our customers. You can now pull time-based order data directly into your backend systems or CRM platforms, then use that information to create highly specific marketing campaigns based on purchase dates. Whether you're targeting customers who made purchases during a holiday season, following up on orders from a particular promotional period, or analyzing buying patterns across specific date ranges, this functionality gives you the precision you need to work with your order data more strategically.
This API maintains backward compatibility while adding this powerful new parameter, so existing integrations will continue to work seamlessly. The developer documentation for getting this set up is linked here.
Strengthened Account Security with Automatic Lockout Protection
Account security remains our top priority, which is why we've implemented new automatic lockout features in the customer dashboard. These security measures protect your account from unauthorized access attempts while maintaining a smooth experience for legitimate users.
Here's how the new security system works:
Automatic Lockout Triggers: After 5 consecutive failed login attempts, accounts are automatically locked to prevent further unauthorized access attempts.
Complete Protection: Once locked, accounts cannot be accessed even if someone later provides the correct credentials, ensuring maximum security during potential breach attempts.
Recovery Options: Locked accounts can be restored through our standard password reset process or by contacting our support team for admin intervention.
This multi-layered approach significantly reduces the risk of brute force attacks while providing clear recovery paths for legitimate account holders who may have forgotten their credentials.
Looking Ahead
These releases reflect our ongoing commitment to providing robust tools and maintaining the highest security standards. The Order Data API opens new possibilities for data analysis and reporting, while our enhanced security measures ensure your accounts remain protected around the clock.
We're always listening to your feedback and working on improvements that matter most to your workflows. Keep an eye out for more updates coming soon, and as always, reach out to our support team if you have any questions about these new features. If you're a current customer with any questions, please reach out to the Customer Success team.
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